1. Introduction
Capital Heights Properties respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our forms, email, phone, or other communication channels.
2. Information We Collect
We may collect the following personal information from users of this website:
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full name
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email address
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phone number
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WhatsApp number
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inquiry details
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property preferences, including preferred area, property type, and budget
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any information you provide voluntarily through contact forms or inquiry forms
We may also collect limited technical data such as:
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IP address
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browser type
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device information
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pages visited on our website
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referral source
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cookie and analytics data
3. How We Use Your Information
We may use your information to:
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respond to your inquiries
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provide information about our services and property listings
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contact you بشأن buying, selling, renting, or investing opportunities
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improve our website, services, and user experience
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monitor website traffic and performance
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maintain our internal records
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comply with legal or regulatory obligations
4. Inquiry Forms and Contact Requests
When you submit an inquiry through our website, you agree that Capital Heights Properties may contact you by phone, email, WhatsApp, or other reasonable communication methods in connection with your request.
We use the information you provide only for legitimate business purposes related to your inquiry, property search, service request, or client communication.
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and understand user behavior.
Cookies may be used to:
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remember preferences
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improve website performance
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measure visitor activity
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support analytics tools
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.
6. Sharing of Information
Capital Heights Properties does not sell your personal information.
We may share your data only when necessary with:
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website hosting providers
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analytics providers
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CRM or form management tools
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service providers who help us operate the website or respond to inquiries
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legal or regulatory authorities where required by law
Any such sharing is limited to what is reasonably necessary for business, operational, or legal purposes.
7. Data Retention
We retain personal information only for as long as necessary to:
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respond to inquiries
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provide requested services
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maintain business records
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comply with legal, regulatory, or administrative requirements
If you would like us to delete your information, you may contact us using the details below, subject to any legal obligations requiring retention.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website or internet transmission can be guaranteed to be completely secure, and users submit information at their own risk.
9. Third-Party Links
This website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, policies, or content of those external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
10. Your Rights
Subject to applicable law, you may have the right to:
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request access to your personal data
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request correction of inaccurate data
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request deletion of your data
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object to certain processing of your data
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withdraw consent where consent is the basis of processing
To make such a request, please contact us using the contact details below.
11. Children’s Privacy
This website is not intended for children, and we do not knowingly collect personal information from children through this website.
12. Changes to This Privacy Policy
Capital Heights Properties may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Capital Heights Properties
Email: info@capitalheights.ae
Phone: +971 55 553 0075
Location: Abu Dhabi, United Arab Emirates